FAQ
Account management and security
- How do I add my emergency contact?Published on 24 Jul 2025Updated on 11 Aug 202533
- How do I find my user ID (UID)?Published on 20 Mar 2025Updated on 4 Apr 2025135
- OKX Beginner's GuidePublished on 20 Mar 2023Updated on 11 Jul 20251,500
- How do I register an account on OKX?Published on 23 May 2024Updated on 31 Jul 202522,060
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 20 Aug 202514,142
- How do I create passkeys? (app)Published on 16 Aug 2023Updated on 22 Jul 20259,626
- How do I create passkeys? (web)Published on 16 Aug 2023Updated on 22 Jul 20253,590
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 20 May 20253,666
- What is sub-account?Published on 22 Aug 2023Updated on 20 Aug 20251,633
- How do I change my email?Published on 6 Sept 2023Updated on 17 Jun 20253,543
- Disabling cloud sync on your authenticator appPublished on 12 May 2023Updated on 17 Jun 20252,651
- How do I change my phone number?Published on 7 Sept 2023Updated on 17 Jun 202512,620
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 8 Aug 202512,673
- How do I use a physical security key to protect my account?Published on 10 Jan 2025Updated on 8 May 20259,288
- How do I transfer/deposit crypto with my sub-accounts?Published on 22 Aug 2023Updated on 6 Aug 20253,676
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