FAQ
Account management and security
- How do I add my emergency contact?Published on 24 July 2025Updated on 11 Aug 202533
- How do I find my user ID (UID)?Published on 20 Mar 2025Updated on 4 Apr 2025135
- OKX Beginner's GuidePublished on 20 Mar 2023Updated on 11 July 20251,500
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 20 Aug 202514,152
- How do I create passkeys? (app)Published on 16 Aug 2023Updated on 22 July 20259,636
- How do I create passkeys? (web)Published on 16 Aug 2023Updated on 22 July 20253,595
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 20 May 20253,666
- What is sub-account?Published on 22 Aug 2023Updated on 20 Aug 20251,634
- How do I change my email?Published on 6 Sept 2023Updated on 17 June 20253,546
- Disabling cloud sync on your authenticator appPublished on 12 May 2023Updated on 17 June 20252,663
- How do I change my phone number?Published on 7 Sept 2023Updated on 17 June 202512,625
- How do I authorize a new device when I log in?Published on 31 Aug 2023Updated on 8 Aug 202512,679
- How do I use a physical security key to protect my account?Published on 10 Jan 2025Updated on 8 May 20259,331
- How do I transfer/deposit crypto with my sub-accounts?Published on 22 Aug 2023Updated on 6 Aug 20253,690
- How do I download my account statements?Published on 6 Nov 2024Updated on 20 Aug 202535
Showing 1-15 of 33 articles