FAQ
Account management and security
- How do I add my emergency contact?Published on 24 Jul 2025Updated on 11 Aug 202533
- How do I find my user ID (UID)?Published on 20 Mar 2025Updated on 4 Apr 2025135
- OKX Beginner's GuidePublished on 20 Mar 2023Updated on 11 Jul 20251,500
- How do I register an account on OKX?Published on 23 May 2024Updated on 31 Jul 202522,070
- How do I link an authenticator app?Published on 29 Aug 2023Updated on 20 Aug 202514,151
- How do I create passkeys? (app)Published on 16 Aug 2023Updated on 22 Jul 20259,635
- How do I create passkeys? (web)Published on 16 Aug 2023Updated on 22 Jul 20253,595
- How do I update my login password?Published on 22 Aug 2023Updated on 24 Apr 202527
- How do I reset my Two-factor authentication (2FA)?Published on 15 Sept 2023Updated on 21 Apr 20256
- How do I change my authenticator app?Published on 11 Sept 2023Updated on 20 May 20253,666
- What is sub-account?Published on 22 Aug 2023Updated on 20 Aug 20251,634
- How do I change my email?Published on 6 Sept 2023Updated on 17 Jun 20253,546
- Disabling cloud sync on your authenticator appPublished on 12 May 2023Updated on 17 Jun 20252,662
- How do I change my phone number?Published on 7 Sept 2023Updated on 17 Jun 202512,625
- How do I update my authenticator app?Published on 1 Aug 2024Updated on 21 Apr 202563